General information

These terms govern your use of our online gallery and the purchase of artworks. By using our website and making a purchase, you agree to these terms.

Orders and Payment

All orders are subject to availability. Prices are as listed on the website and may change without notice. Payments must be made in full at the time of purchase, using the accepted payment methods.

Shipping and Delivery

Unless stated otherwise, artworks are typically shipped within two weeks of the order date. Shipping costs are included in the price unless otherwise indicated. We deliver to locations throughout Canada, and international shipping can be arranged upon request. For international inquiries, please contact us at contact@gemsgalerie.com.

Returns and Refunds

Due to the nature of our products, all sales are final. We do not accept returns or issue refunds unless the artwork is damaged during transit. In such cases, please contact us within 48 hours of delivery to discuss potential resolutions.

Copyright and Ownership

All content on our website is copyright protected. This includes, but is not limited to, text, images, designs, and any other original materials. Unauthorized use, reproduction, or distribution of this content is strictly prohibited and may result in legal action. We take intellectual property rights seriously and appreciate your respect for our creative work. Ownership of the artwork transfers to the buyer upon full payment.

Confidentiality

All information provided by customers is strictly confidential and treated with the utmost care. We are committed to protecting your privacy and ensuring that your personal details are never shared with third parties without your explicit consent. Our secure systems and policies are in place to safeguard your data, allowing you to shop with confidence knowing that your information is safe with us.

Governing Law

These terms are governed by the laws of Quebec, Canada. Any disputes arising from these terms will be resolved in accordance with the laws of this jurisdiction.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

For any questions or concerns, please contact us at contact@gemsgalerie.com.